Course Held:

November 13, November 14

Abstract:

This course will enable participants to understand the intentions and requirements for a quality management system as outlined by ISO 9001:2000.

Course Objectives are:

1) Understand and describe the purpose of a quality management system and its role in helping an organization to operate with increased effectiveness, consistency and customer satisfaction and have the capability to continually improve the management system

2) Define the process approach and its impact on a quality management system implementation.

3) Understand the eight Quality Management Principles on which the revised standards were based.

4) Understand the purpose and intent of the year 2000+ standards, how they relate to each other, the concept of the consistent pair of standards as applied to ISO 9001:2000 and ISO 9004:2000 and the terminology used in ISO 9000:2000

Note:

1. A 10 % discount will be applied to the purchase of 3 or more registrations either on-line or via invoice.

2.  This course will not be held if there are five or fewer registered and paid attendees.

3.  Also available as an ON-SITE Course.

4.  Do not pay the course fee until you are notified by the instructor that the course will be offered.

Payment due prior to the first class.

Mail remittance to:

ASQ Philadelphia Education Registrar

149 Kirkland Ave

West Chester PA 19380-3982

For Invoicing:

Contact ASQ Philadelphia Education Registrar

Email: captkmcc@verizon.net

Phone: 610-696-7589

Provide: Contact name, mailing address, telephone number of the person to receive the invoice.